出国实用会话unit27

Unit 27 Oh, my, it's broken

Practical Conversation

W: Hello! I bought the pendant in your shop just before.

M: Yes, thank you very much!

W: Now I come back to the hotel and try to show it to my friend, the pendant is broken, I am afraid.

M: Oh, is it?

W: Would you change it to a new one?

M: Yes, certainly. You have the receipt?

W: Yes, I do.

M: Then would you kindly come to our shop with the receipt by 10 o'clock? We will replace it.

W: Thank you so much!