1. 司机们知道该怎么称呼乘客最好。& [* ?& Z, v) j
drivers know the best way to call the passengers
6 {8 J% u, `+ P) C2 _$ F2. 有位女士向我们投诉,她认为司机使用这样的语言对她是种侮辱。
# Y; X! l+ k! qa woman made complaints to us and she thought the driver used such lanauge assulted her.% [; m- Q, [, B' z# s( R1 M" E
3. 我们接到了很多顾客反馈,所以我们觉得应该这样做。
( @" G. ~" I, v1 Ewe received many feedbacks from guests so we thought should do like this.
1 |& K- S4 a5 I# T) d2 w4. 司机们会理解,并且愉快地接受。& n4 z9 ~) P0 p" r$ n
the drivers will understand and accept with pleasure.: P7 g& \. `" @" I6 {
5. The company also warned drivers they could face the sack if they call passengers 'love' or 'darling'.
# f' Q0 _8 `% w7 T' J }9 V公司也警告司机们他们会面临解雇如果他们称呼乘客“亲爱的” |