1. 司机们知道该怎么称呼乘客最好。/ Z* E1 v k+ v; \# b. D6 J
drivers know the best way to call the passengers
) b- R3 }6 a4 d! K, l' f2. 有位女士向我们投诉,她认为司机使用这样的语言对她是种侮辱。5 A& g+ _4 i* E" p1 u6 b" S. T
a woman made complaints to us and she thought the driver used such lanauge assulted her.9 p, F, A% {" r) E& D
3. 我们接到了很多顾客反馈,所以我们觉得应该这样做。% b: ]/ K7 L; x0 J, B
we received many feedbacks from guests so we thought should do like this.
& l, x/ w: }9 J, F! b4. 司机们会理解,并且愉快地接受。+ \) `! k% n9 H) N' v- c& A8 [
the drivers will understand and accept with pleasure.; }" Y+ u F. ^ x1 z: f
5. The company also warned drivers they could face the sack if they call passengers 'love' or 'darling'.
7 G9 q8 A7 M' E) J公司也警告司机们他们会面临解雇如果他们称呼乘客“亲爱的” |